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ZOZI Chip Card Reader

The ZOZI Chip Card Reader allows you to accept mobile payments using the Advance app.  The reader is EMV compatible meaning that you can take both chip card and swipe transactions.  The reader works with both our Apple iOS and Google Android apps so you, your staff, and your affiliate partners can accept payments from anywhere.  

What does EMV mean?

EMV chip cards, a technology developed by Europay, Mastercard, and Visa, is a new way of paying that reduces the risk of credit card fraud. Chip cards are becoming a standard and soon every debit and credit card will contain this technology. What does it mean for you?

  • When you swipe: You're liable for fraudulent charges
  • When you dip: The bank is liable for fraudulent charges

To use the reader, simply open the ZOZI Advance app and take a booking.  On the payment screen, plug the reader into your device's audio jack (mobile or tablet), and just swipe or dip.

Swipe Payments (make sure the numbers face you)

Chip Card Payments (make sure the numbers face you)

Frequently Asked Questions

Does the chip card reader work with all my phone and tablet devices?

Yes! The chip card reader can process payment using the ZOZI Advance app on any device that has an audio jack including phones and tablets. You can take swipe and chip card payments on any device as well. 

How long does the battery last?

A fully charged reader will last about 100 chip card payments.  Swipe payments use very little battery.  It takes about 2 hours to fully charge a drained reader.  The LED on the side of the devices indicates battery status:

  • Flashing Red - Low battery
  • Steady Red - Plugged in and charging
  • Flashing Green - Transaction in process
  • Steady Green - Fully charged

You may need to charge the reader right out of the box before its initial use. 

The reader is not connecting on my iPad or tablet?

Make sure the mic is enabled when using with tablets so the device can communicates via the audio jack.

Can I just use a square reader to accept payment with the Advance mobile app?

No, the Square readers only work with the Square software.

When am I billed for the monthly fee?

The monthly fee for the readers are billed at the same time as the SaaS fees for ZOZI Advance.  Reach out to your account manager if you have any specific billing questions.

Why can’t I process a credit card payment less than 50 cents?

Our chip card reader payment processor, Stripe, enforces a minimum payment of 50 cents: https://support.stripe.com/questions/what-is-the-minimum-amount-i-can-charge-with-stripe.  You can always type in the credit card number by hand to process a payment less than 50 cents.

 

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