How do I create a promo/coupon code?

You can create a promotion code that customers can use to receive a discount off their reservation. In order to create your custom code, access the PROMOTE tab and click on PROMOTIONS.

Create a new promotion code by clicking on the orange NEW + button on the right side of your screen.

This will bring you to the EDIT PROMOTION page. From here, you should fill out the appropriate fields:

This is where you enter in the specific code that customers will use to receive their discount. 

This is a description of what the code is for. This field is not required. 

This is where you would decide if your promotion code will be a percentage (%) or dollar ($) value.

Calc Basis
This will only appear for dollar valued promotion codes.

  • Per Person - Promotion code value will be calculated off the number of persons
  • Per Booking - Promotion code value will be calculated off the subtotal of booking

If any of the following are checked, you are allowing this promotion code to be:

  • Combined with other promotion codes
  • Or, combined with other voucher codes

Visibility (Office Only)
If checked, this promotion code will be valid for back office use only. If used on the customer checkout, this will NOT be valid.

Booking Dates
Enter a start and and date for the time range that a booking needs to be made. This is the date that the customer makes their reservation not the date of the activity. 

Activity Dates
Enter a start and end date for your promotion code. This is the date range for the actual date of the activity or reservation.

In many cases, you may find that Activity Dates and Booking Dates are the same time range. We have the functionality available for you in the case that you want to separate them. The example shown below has the code RETURN15. This means that a customer must make their booking between 3/1/15 and 3/31/15, but they can make their booking for any activity date until 12/31/15.


Days of the Week
Check the days of the week that you want the code to be valid for

Time Range
Indicate if there is a specific time range in which this promotion code can only be used

Holiday Exclusions
If selected, you are excluding holidays to be used on this promotion

Select which activities in which this promotion code is valid on



Minimum/Maximum Group Size 
If entered, you are setting a minimum or maximum group size in which the promotion code will be valid 

If entered, you are selecting the number of times in which this code can be used until it is no longer valid


  • Apply discount to booking items and add-ons - This promotion code will apply to both booking items and add-ons (if any)
  • Apply discount only to booking items - The promotion code will ONLY be applied to booking items.


Person Categories
Check off which person category in which this promotion code will be valid on a booking

Once you have filled out all the appropriate fields, click on the SAVE button on the right side of the page. Now when you go back to your PROMOTIONS page, you can see the promotion code you created and click on the square icon to make any necessary changes. 



Keywords: promotion, discount


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