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How do I Set Blackout Dates?

If you have recurring events, you may want to set blackout dates for holidays, vacations, etc. There are two ways you can set blackout dates on your calendar:

  1. Set Blackout dates on the Master Calendar
  2. Set blackout dates on specific activities 

 

1. Set Blackout dates from your Master Calendar: 

From the calendar tab, you can set blackout dates for your whole business, individual activities/rentals, or specific rental units or equipment.

 

Go to the Calendar tab and select the Add Blackout button on the left-hand side of the calendar. 

 

Enter then Blackout Name you will label the blackout, as well as the Start and End date/time range. Select Blackout Type: 
 
 
Merchant Blackout - will blackout all activities and rentals from the calendar for the date and time range selected. 
  • For example, you have a doctor's appointment at 9 a.m. and will not be available to lead any of your three tours starting at that time, you can set a Merchant blackout to cover all three of the tours so customers cannot make any bookings for 9 a.m. 
 
Product Blackout - will appear with a dropdown for you to select the specific activity you would like to blackout for the date and time range selected. 
  • For example, you and one other guide lead different activities at the same time on Mondays. However your other guide lets you know in advance he will be unavailable one day and you will be busy leading the other activity. You can set a Product blackout to cover his activity for that one day so customers cannot book the tour. 
 
Unit Blackout (for rentals) - will appear with a dropdown for you to select the individual unit type and name you would like to blackout for the date and time range selected. 
  • For example, your third white water raft has a leak and needs maintenance. You can set a blackout over the unit type "White Water Raft", unit name "Raft #3" so that this raft cannot be booked. 
Once you're done setting your blackout dates, make sure to click Create to finish adding the blackout date. 
 
 
 

2. Set blackout dates on specific activities 

 

Go to the Products tab and select the activity you wish to edit. Then navigate to the Calendar tab within the activity. 


Click on the gray Add New button as seen below. A new line will appear where you can enter the date range (Start Date and End Date). Then indicate the specific days of the week you want to be removed from your availabilities for that date range. 


Once you're done setting your blackout dates, make sure to click Save and Continue before leaving the page.

 

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Important: Anything you add in the Blackout Dates section will override  your availability listed under the Availability section. 

Important: If there are existing bookings on the availabilities you want to blackout, please reach out to your Account Manager before setting the Blackout Dates.  
 
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