Each time a customer purchases one of your experiences, they receive a series of emails from you automatically. There are 4 different automatic emails that get sent out to customers.
- Confirmation - The confirmation email is sent out immediately after the customer has completed their booking and transaction.
- Reminder - This is an opportunity to include important details about the experience and any reminders. You can customize how long the reminder email gets sent before the start of the activity.
- Review - Include links to Trip Advisor, Yelp, or Facebook to boost your reviews. The review email timing can also be customized.
- Cancellation/Refund - In the event that you cancel a reservation or refund a customer, the customer will be automatically sent an confirmation email notifying them of the cancellation/refund.